On the Head Puck - A red blinking LED indicates an error. This typically means that more than one zone is turned on at the controller. A common reason for this is that the water hammer feature is turned at the controller and needs to be turned off. A green blinking LED is the normal mode of operation. The LED will blink a pattern that indicates which zone is on. For example, 5 consecutive blinks followed by a 3 second pause indicates that zone 5 is on.

On the Tail Puck - The LED will blink green fast for about 3 seconds when first turning on. This indicates that it is initializing and receiving the necessary information from the Head Puck about which zone to turn on. After this happens, the green LED will blink the same pattern as the Head Puck, a pattern indicating which zone is turned on. For example, 2 consecutive blinks followed by a 3 second pause indicates that zone 2 is on. If that pattern blinks red, it means communications are struggling. The system can usually still operate in this condition, but may be indicative of a wiring issue between the head and tail pucks. If the red LED blinks continuously it means the communications have failed entirely and all zones will be turned off until successful communication resumes.

Yes. MuxPuck is completely waterproof. The Head Puck can be installed outdoors if needed and the Tail Puck can be installed directly in the valve box in any orientation and even submerged in water. Waterproof connectors should be used to connect the puck to the valve solenoids.

Absolutely. With the exception of the water hammer reduction feature (which should be turned off), you will continue to enjoy all of the smart features of your controller. If your controller can be controller remotely from an app on your phone, you can continue using your phone as usual.

No, MuxPuck is designed to work only with 24VAC solenoids.

MuxPuck is compatible with any controller designed to run 24VAC solenoids. This is by far the most common type of controller.

No. This feature should be turned off on your controller as it causes two zones to turn on simultaneously for a brief period and can interfere with proper operation of the Head Puck.

No. MuxPuck is designed to allow you to use all of the zones on your controller without having to sacrifice any of the controller's functionality.

The maximum distance that has been tested is 700 feet of 18 AWG wire. Longer distances may be possible, especially if wire gauge is increased.

Any 18 gauge (or larger) wire rated for direct burial can be used. 18 gauge sprinkler wire can be used as in any typical sprinkler system installation. The MuxPuck system has also been successfully tested with stranded 18 gauge / 2 conductor landscaping wire, which is typically much cheaper than solid core sprinkler wire and can drastically reduce installation costs on new systems, especially where long runs are required.

We have a 16 zone puck that can be special ordered. Please contact us for further details.

Depends. If you have a simple installation with one Head Puck and one Tail Puck, the connection is not polarity sensitive (i.e. the output wires from the Head Puck can be connected to the input wires to the Tail Puck in either orientation, black to black and white to white OR black to white and white to black).

However, if you have an installation where one Head Puck connects to two Tail Pucks, both Tail Pucks need to connect to the Head Puck with matching polarity.